Creations of Earth

FREQUENTLY ASKED QUESTIONS:

FAQ1.jpg

HOW DO I QUALIFY FOR A WHOLESALE ORDER?

A wholesale order generally requires at least 100-cubic-foot total of items. On average, that means a cumulative order of  $1200 to 1500. But nothing is set in stone, so it is a good idea to call us if your order is not quite big enough. We may even have another potential customer near you waiting for a "co-op" order to share that 100-cubic-foot space on a truck.

 In any case, each order receives thorough attention, so we'll make certain you know if your order meets our wholesale guidelines.


FAQ2.jpg

HOW ARE SHIPPING COSTS CALCULATED?

If you have requested pricing and are in our local area, we can deliver to you with our own trucks for a nominal fee. If you are out of our local area, your order is "freight-collect"--which means you pay the truck line for the freight. However, we'll get the quote for you and make all the arrangements for pickup and delivery.


FAQ3.jpg

WHAT IF I HAVE PLANT-SPECIFIC QUESTIONS?

Call us or e-mail us and we’ll do our best to answer any questions you may have. We CAN ASSIGN ONE OF OUR ACCOUNT MANAGERS TO YOUR INVOICE. OUR OFFICE HAS A COMBINED WORKING EXPERIENCE OF OVER 200 years.

 
FAQ4.jpg

IF I AM IN FLORIDA IS THERE A DIFFERENT CATALOG?

JUST GO TO OUR SECTION ON PRICING AND CLick on the button for “Outside of florida.” You will be linked here to enter your info in our form, which will then let you download all pricing lists relative to your area. SHIPPING WILL BE WORKED INTO YOUR QUOTE!


FAQ5.jpg

HOW AND WHEN IS MY PAYMENT PROCESSED?

YOU CAN PRE-PAY YOUR ORDER WITH VISA OR MASTERCARD, OR MAKE OTHER ARRANGEMENTS WITH US. OUT-OF-AREA SHIPMENTS BY TRUCK LINES ARE FREIGHT-COLLECT AND WE MAKE ARRANGEMENTS WITH YOU AND THE TRUCK LINE TO PAY SHIPPING FEES. SHIPPING PLANTS IS A BIG BUSINESS IN FLORIDA, AND THERE ARE PLENTY OF PEOPLE TO HELP YOU (AND AGAIN, WE’LL SET IT ALL UP IF YOU WISH.) 


FAQ6.jpg

TO WHAT STATES DO YOU DELIVER? DO YOU EXPORT?

WE DELIVER TO ALL 50 STATES EXCEPT ARIZONA AND CALIFORNIA. WE EXPORT AS WELL- WE CURRENTLY EXPORT TO THE BAHAMAS, FREEPORT, US VIRGIN ISLANDS, AND PUERTO RICO. WE MAY BE ABLE TO EXPORT BEYOND THAT – ASK US.